What type of follow-up is required after the completion of funeral services by the intern?

The appropriate follow-up after the completion of funeral services by the intern is to connect with family members. This practice is essential in providing emotional support and demonstrating compassion during a difficult time. Following up allows the funeral professional to ensure that the family’s needs were met and to address any lingering concerns or questions they may have about the services provided. It can also serve as an opportunity for the funeral home to gather feedback, which can be valuable for improving future services.

Additionally, maintaining this connection can help establish a lasting relationship with the family, potentially leading to referrals or future service needs, as they may associate the funeral home with positive experiences during their time of grief. Engaging with families post-service aligns with best practices in the funeral profession, emphasizing the importance of customer care and relationship building.